Terms of Service
Launching soon. This is an introduction website. Photo uploads, accounts, previews, orders and payments are not available. The portrait-service terms below describe the planned launch offer; they do not mean you can purchase it today.
1. Who operates AstroPet Studio
AstroPet Studio, independently operated by an individual based in China. AstroPet Studio is a trading name, not a claim that a company is incorporated under that name. Contact: support@astropetstudio.com.
2. The planned service
We plan to create astronaut-themed digital pet portraits from photos supplied by pet owners. The planned launch offer is four digital compositions for a one-time launch price of $9.99 USD. No print, frame, canvas or shipping is included.
Package contents, total price, applicable taxes and estimated delivery time must be shown before payment. We may change an unpurchased launch offer, but an accepted paid order will keep the package and price confirmed at checkout.
3. Preview before payment
At launch, the planned process is: provide suitable photos, confirm the theme, verify your email, review a watermarked preview, then decide whether to pay. If the preview is not suitable, you can choose not to purchase. Free previews may be limited; they are not unlimited free revisions.
AI generation may change facial features, coat markings, proportions or other details. We do not promise a perfect likeness, a particular emotional response, or identical results from repeated requests. A preview and the examples on this site are not a guarantee that every composition will reproduce every detail.
4. Suitable photos and permission
The future service is intended for adults aged 18 or over. You must own the photo or have permission to submit it for AI processing. Only submit photos of a cat or dog that you are entitled to use. Do not include people, children, identity documents, personal contact details, unlawful material or unrelated sensitive information.
We may reject unsuitable files or prohibited content, or ask for a replacement photo. We will not bypass a safety rejection to complete a request. Permission to create a portrait does not include permission to publish your photos for marketing: that requires separate, optional agreement.
5. Production and delivery
Production will begin only after payment is confirmed and suitable photos are accepted. A private order page and an email link are planned for digital delivery. An email notice alone is not proof of delivery; the agreed files must actually be available to you.
If we need more photos, we will explain the reason and how the delivery clock is paused and resumed. We will not silently restart a full delivery window each time. Any launch delivery estimate will be disclosed before purchase; we are not offering instant delivery or a holiday arrival guarantee.
6. Revisions and refunds
The planned purchase includes one free revision round requested within 7 days after the delivery notice. You do not need to prove a material defect to request it; dissatisfaction with the likeness or another detail is enough. The revision covers the agreed pet, theme and package, rather than a new theme or extra compositions. If we cannot deliver the agreed package, or cannot resolve a material problem with it through the revision, we will provide a full refund under the Refund Policy. Nothing here restricts mandatory consumer rights.
7. Photo use and your portraits
You retain your rights in photos you submit. For a future order, you grant the permission necessary for us and the disclosed service providers to process them, create the preview and portraits, review results, deliver files and handle support. We do not acquire permission to advertise with your photos merely because you place an order.
You may download, share and print delivered portraits for personal use and gifting, subject to rights that can lawfully be granted. We do not guarantee exclusivity, copyright eligibility, trademark rights or permission to use third-party protected material. We will not intentionally add NASA insignia, commercial logos or national flags to the astronaut suits.
8. Availability and responsibility
We take reasonable care with the service, but do not promise uninterrupted availability or error-free AI output. If an order cannot be fulfilled, the remedy includes the refund commitments above. These terms do not exclude liability or remedies that cannot lawfully be excluded, including applicable consumer protections.
9. Privacy and changes
The Privacy Policy distinguishes data handled by this introduction site from the future upload and order workflow. Before opening purchases, we will publish the actual service-provider details and operating policies. Updates will be dated; a later policy change will not remove an existing paid order’s agreed rights.
10. Questions
Email support@astropetstudio.com for service, privacy or refund questions. Please do not email passwords, payment-card details, identity documents or pet photos unless we specifically arrange a suitable method.